Customer Insights x Tech Intelligence to fast forward Global Innovation
for “KANSEI” in the Customer Experience
Decode your local customer’s “Kansei” – what they feel and see. Our expert use of technology offers you customer research services that suit your corporate environment. We team up with technological specialists to decode and visualize “Kansei” of your customers.
We work together with you as A team by inviting specialists in our professional network to connect your products/services with your local customer experience.
We support building your capability of engaging with your customer to tell you more. Our support includes both soft skills (e.g., interview skills and data interpretations) and hard capabilities (e.g., data collection systems).